Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
- The time frame of an order delivery is divided into two parts:
- Processing time: 1-3 Business Days
- Shipping time: 7~12 Business Days
- Shipping methods &Â Shipping fee:
Your order will be shipped to the specified address according to the shipping method selected during checkout:
Method | Shipping Time Frame | Â Price |
Free Shipping (Order $59.99+ ) | 7-12 business days | Free |
Standard Shipping | 7- 12 business days | $6.99 |
Express Shipping | 5-8 business days | $12.99 |
How long before my order is processed and shipped out?
A: Normally we will send you confirmation email in 24 hours. So please confirm your order ASAP. After confirmed, orders will take some time to process and then ship out.
Natural disasters and severe storms which limits our shipping carrier to operate or pick up from our warehouse may cause delays.
What is the status of my order?
A: You will receive an e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-2 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
What if Iâm missing items or received the wrong merchandise?
A: Any merchandise(s) that is wrong or missing in the order due to our fault, you must contact us within 15 days from the time you receive the order. We will investigate the issue and respond within 2-4 business days from the day that the issue is reported to us. If the customer reports the issue after the 15 days, we assume the customer has received the entire order as indicated on the invoice and will not be liable for any missing product(s) or wrong item(s) shipped.
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